Legal
Terms of Service
Last updated: April 27, 2026
By booking a session, creating an account, or using this website, you agree to these Terms of Service. Please read them carefully. If you do not agree, do not use our services.
1. Our Services
Arkanic Healing Studio provides wellness sessions including the Harmonic Egg®, Bio-Well® biofield assessments, the NS Reset Journey, and related programmes. All sessions are non-invasive, supportive wellness experiences.
Not medical care. Nothing we offer — including session results, Bio-Well® scan data, practitioner notes, or AI-generated report explanations — constitutes medical diagnosis, treatment, or advice. Always consult a qualified healthcare provider for medical concerns. Our services do not replace medical care.
2. Eligibility
You must be 18 years of age or older to create an account or book a session independently. Minors may attend sessions only with a parent or legal guardian present and with the guardian's written consent on file. We reserve the right to refuse service at our discretion.
3. Booking and Cancellation
- Booking: Sessions are confirmed once payment or a deposit is received via WellnessLiving.
- Cancellation: Please cancel or reschedule at least 24 hours before your scheduled session. Late cancellations (under 24 hours) and no-shows may be charged the full session fee.
- Packages: Session packages are non-refundable but transferable to another person with at least 48 hours notice.
- Studio cancellations: If we cancel a session, you will receive a full refund or the option to reschedule at no charge.
4. Client Portal Account
When you create an account on this website, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at contact@arkanichealing.ca if you believe your account has been compromised.
Do not attempt to access another user's account, circumvent security controls, or use the portal in any way that could harm the Studio or other users.
5. AI Report Assistant
The Bio-Well® AI assistant in the client portal provides plain-language explanations of your scan results using Claude (Anthropic). It is designed solely to help you understand your Bio-Well® report — it will not answer questions outside that scope.
AI-generated explanations are informational only and do not constitute medical advice. The assistant may make errors. Always consult your practitioner for interpretation of your results.
Your scan context is shared with Anthropic's API to generate responses. See our Privacy Policy for details.
6. Acceptable Use
You agree not to:
- Use the website or portal for any unlawful purpose.
- Attempt to access data that does not belong to you.
- Reverse-engineer, scrape, or interfere with the website or its infrastructure.
- Submit false information or impersonate another person.
- Use automated tools to interact with the booking system or AI assistant at a volume that constitutes abuse.
7. Intellectual Property
All content on this website — including text, design, graphics, course materials, and the Arkanic Healing name and mark — is the property of Arkanic Healing Studio and protected by Canadian copyright law. You may not reproduce, distribute, or create derivative works without our written permission.
The Harmonic Egg® is a registered trademark of Gail Lynn. Bio-Well® is a registered trademark of its respective owner. Our use of these marks is descriptive only.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Arkanic Healing Studio will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or this website, including but not limited to reliance on AI-generated content, session outcomes, or interruption of service.
Our total liability for any claim arising from these Terms or our services is limited to the amount you paid for the specific session or service giving rise to the claim.
9. Governing Law
These Terms are governed by the laws of the Province of Nova Scotia and the federal laws of Canada applicable therein. Any dispute will be resolved in the courts of Nova Scotia.
10. Changes to These Terms
We may update these Terms from time to time. The revised Terms will be posted on this page with an updated date. Continued use of our services after a change constitutes acceptance of the new Terms.
11. Contact
Questions about these Terms: contact@arkanichealing.ca